Customer Service
Serpa Packaging Solutions is committed to providing you with the best service in the industry. Many of our employees, including Fernando Serpa himself, have significant backgrounds in machine service. In addition, we are a privately-owned company committed to building long-lasting, mutually beneficial customer relationships.
- 24-hour, 7 days per week toll free service phone number
- Online modem troubleshooting from the factory
- 24-hour turnaround for emergency parts
- All manufactured parts stamped with part number
- On-site Service
CONTACT US
For a quick response, click the link below and give us your name and preferred contact method. We will respond to you within 24 hours, Monday through Friday.
CONTACT FORM
If you would rather contact the Service Department directly, click on the name of the person you would like to receive your message.
General Support - support@serpapackaging.com
Service Manager - Pete Priebe
Service Coordinator - Liz Vega
CASES & TRAYS ON THE SAME MACHINE?
It is possible! Click here to view the video.
AUTOMATIC CHANGEOVER?
It's available on every machine we build! Changeover in as little as 7 seconds! Click here to view the video.
PRE-OWNED EQUIPMENT?
We have a good selection. Click here to see our inventory.
